Return & Refund Policy

Returns Policy

Due to the nature of our gummies and consumable products, opened food-based items generally cannot be physically returned or resold for hygiene and safety reasons.

However, this does not affect your rights under our 90-Day Satisfaction Guarantee.

If you are a first-time customer and are not satisfied with your child’s experience using SmartKidz Mood Snacks, please contact us within 90 days of delivery. Our team will review your request and help with the next steps.

If your item arrives damaged, faulty, incorrect, or not as described, please contact us as soon as possible with your order number and photos so we can arrange a suitable solution.